Epic Administrator
Career Employment Service | 100% Remote
Position Summary
Career Employment Service is seeking a Client Systems Administrator to support Epic client systems within a healthcare environment. This fully remote role is responsible for maintaining system performance, security, and reliability across production and non-production environments.
The ideal candidate will have experience supporting Epic Hyperspace clients, strong troubleshooting skills, and the ability to manage system updates, upgrades, and performance in a complex healthcare IT environment.
Schedule & Compensation
- 100% Remote
- Standard hours: 8:00 AM – 5:00 PM
- On-call support required (24/7 via pager/phone)
- After-hours and weekend participation required
Key Responsibilities
- Install, configure, and maintain Epic client system servers and applications
- Support Epic Hyperspace client environments, including deployments, upgrades, and troubleshooting
- Monitor system performance and resolve client-side issues (performance, connectivity, printing, access)
- Apply patches, updates, and security enhancements
- Manage backups, perform restore testing, and support disaster recovery processes
- Maintain system security, user access, and compliance standards
- Support Citrix, VMware Horizon, and VDI environments
- Coordinate after-hours maintenance and Epic upgrades
- Collaborate with infrastructure, network, security, and database teams
- Participate in capacity planning and system optimization efforts
- Document system configurations, procedures, and troubleshooting guides
- Perform root cause analysis and support incident/problem management processes
- Test and validate system updates and enhancements
- Utilize ITSM tools (e.g., ServiceNow) for tracking and resolution
Qualifications
- 1–2 years of related systems administration experience
- Experience supporting Epic Hyperspace client environments
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to work independently and in a collaborative team environment
- Strong communication and documentation skills
- Experience with Microsoft Windows Server environments
- Experience with Citrix and/or VMware Horizon required
- Familiarity with ITSM tools such as ServiceNow
Education & Certifications
- Bachelor’s degree in Information Systems, Business, or related field required
- Epic Client Systems Manager Certification OR Epic Client Systems Administrator Certification required (at time of submission)
About Career Employment Service
Career Employment Service connects skilled professionals with leading organizations, helping candidates find opportunities that align with their expertise and long-term career goals.
Apply today to learn more about this opportunity and advance your career in healthcare IT.
To apply for this job email your details to glenna@careeremploymentservice.com