Apply in person at 2350 Nowata Place between 10:30-4 Monday-Friday. Job description: 1. Answer service desk calls and utilize service desk system to resolve issues reported and route tickets appropriately. 2. Manage and monitor IT Service Desk software system. 3. Provide support of virtual and non-virtual systems and software 4. Provide support for users in Microsoft Word, Excel, Power Point, and Outlook. 5. Assist with Account Management functions within Active Directory Federated Services. 6. Add/Modify/Delete Email Distribution Lists within Exchange Server. 7. Troubleshoot and coordinate printer/fax/copier issues with managed print services vendor and follow up to ensure issues are resolved. 8. Install and maintain peripherals including but not limited to receipt printers, signature pads, battery backup units, check scanners, keyboards, mice, and label printers. 9. Conduct notebook, iPhone, and iPad repair and maintenance. 10. Monitor anti-virus and anti-malware systems 11. Generate monthly activity reports from the helpdesk system. 12. Perform IT on-call duties as assigned. 13. Perform other duties and responsibilities as assigned.